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mhugradar
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Message 1 of 8
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Virgin Request

I have moved from BB2 7BY to BB2 7BT and there is no Virgin on this postcode

 

Virgin is available around the corner from my street but not on mine

 

Can i request an installation?

IF i get signatures or something???

 

I need Virgin Broadband Smiley Sad

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Superuser
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Message 2 of 8
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Re: Virgin Request

if the street hasn't been cabled, would very doubt would be cabled anytime soon and could be possible years before its cabled, since virginmedia are focusing on cabling new builds large areas rather side streets.. the forum staff can have this doubled checked.
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mhugradar
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Message 3 of 8
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Re: Virgin Request

Not had any Virgin staff respond yet Smiley Sad

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Forum Team
Forum Team
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Message 4 of 8
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Re: Virgin Request

Hi Mhugradar, 

Sorry to hear that we're not available on your new street, I know how disappointing this can be. 

When you rang to move the services did the team advise if a spotter would be sent out to check the new property? 

Thanks. 

Emma_C - Forum Team
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mhugradar
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Message 5 of 8
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Re: Virgin Request

No

 

They have not said when

 

is this something you can check?

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Forum Team
Forum Team
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Message 6 of 8
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Re: Virgin Request

We've checked the postcode provided and sadly it's not an option to send a spotter at this time as there's no option to service the address currently. 

If you register your interest here and hopefully we'll be able to offer you the services again soon. 

Thanks. 

Emma_C - Forum Team
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mhugradar
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Message 7 of 8
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Re: Virgin Request

What i got signatures from everyone in the area?

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Forum Team
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Message 8 of 8
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Re: Virgin Request

The more people within that area that register their interest on the link the better, but that's the only way for us to capture the data. 

Emma_C - Forum Team
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