on 14-10-2022 11:50
@Tom_W1
I've received emails from Virgin Media/Medallia "Sorry to hear you decided to leave" and "Thank you for returning your equipment" - both of which are incorrect nonsense. Such communications just cause me concern, anxiety and stress. Why does VM pump out such rubbish?
Louise
Answered! Go to Answer
on 14-10-2022 13:53
Hi Louise515
Thanks for posting and welcome back to the community
These are automated mails and from checking the previous posts, it would be something to do with the address correction work carried out, please ignore them
Kind regards,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 14-10-2022 13:53
Hi Louise515
Thanks for posting and welcome back to the community
These are automated mails and from checking the previous posts, it would be something to do with the address correction work carried out, please ignore them
Kind regards,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill