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andycambs · ‎29-05-2023

I just transitioned last week from Virgin Mobile to O2 and they added the Volt benefits on both packages.

I just wonder why my account on Virgin Media now says "We've noticed you have left your O2 contract"?

Cardiffman282 · ‎31-05-2023

Should clear after two weeks.

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here

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andycambs · ‎31-05-2023

No response from the mods yet?

Cardiffman282 · ‎31-05-2023

Should clear after two weeks.

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here

andycambs · ‎11-06-2023

Still has the same message...

Matthew_ML · ‎12-06-2023

Hey there andycambs, thank you for reaching out and I am sorry to hear this.

If the volt benefits are still showing active I wouldn't worry to much about this, once it all updates from our side it will be fine.

In a way you have left Virgin Mobile to go to O2 and this will most likely just update with time so please don't worry. Cheers

Matt - Forum Team

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VM Account saysI've left O2?