Virgin Media Community

[ajo]

Can my account be checked through here? We changed our bundle and so removed one V6 box, which was deactivated over the phone. When checking though it is still working... I don’t want to remove it or send it back if we are still paying for it or if it is still included in the bundle. 

Thanks

[Steven_L]

Hey @ajo,

Sorry to hear that you're having issues with your TV service part of your package

I can look into this but would need to do so via a private message, so that we can pass account security and check your package for you.

I will drop over a private message, please look out for this and we can get this looked into.

Regards

Steven_L