What can we do about the contempt virgin has for us it's customers? I can't even contact them to tell them I want to cancel. Just stop paying the bill?
@Ihatevgn1 wrote:What can we do about the contempt virgin has for us it's customers? I can't even contact them to tell them I want to cancel. Just stop paying the bill?
Please read your contract here:
Virgin Media Sales Operation Support Diamond Plaza Daleside Road Nottingham Nottinghamshire NG2 3GG
Be aware of early cancellation charges if still within the minimum contract period
Use a postal service that provides confirmation of delivery, for instance Royal Mail's Recorded Delivery service; 30 days notice period starts from receipt.
Also consider whether it is appropriate to quote your account password (the one quoted when calling Virgin Media) in your cancellation letter to confirm you are the account holder.
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