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Unable to delete secondary account

Can anyone advise how I can delete my secondary account, I have followed what the website say, go on profile but there is no manage accounts so unable to progress

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Re: Unable to delete secondary account

Sorry to hear that you're having issues trying to delete your secondary account, the my Virgin Media profile should have manage accounts on.

 

Have you logged into 'My Virgin Media and followed the below steps

 

Log in to My VM

 

Click my profile 

 

Manage accounts and it will open the screen below. Please could you give this a try and let me know.

 

Regards

Steven_L

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