Can anyone advise how I can delete my secondary account, I have followed what the website say, go on profile but there is no manage accounts so unable to progress
Sorry to hear that you're having issues trying to delete your secondary account, the my Virgin Media profile should have manage accounts on.
Have you logged into 'My Virgin Media and followed the below steps
Log in to My VM
Click my profile
Manage accounts and it will open the screen below. Please could you give this a try and let me know.