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Transfer number to virgin media

We’ve just transferred to Virgin media and when we completed the online application we included our home phone number and our postcode. We have now received this message “Hello, it s Virgin Media here. To help us transfer your number to Virgin Media, we need your current postcode, your old one (if you ve moved), and the number to be transferred. Just give us a call on 03456500101” We have tried to call several times and been on hold for up to half an hour! But we can’t get through. What do we do? Thanks. 

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Re: Transfer number to virgin media

Hey Claurent,

 

I can take a look at this for you but would need to do so over a private message, so that we can pass account security and confirm the number that you want to transfer.

 

I will drop a private message over in a moment, please respond and we can get this started.

 

 

Regards

Steven_L

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