Forum Discussion

Moocow1978's avatar
Moocow1978
Joining in
7 months ago

Thank you

Thank you to David. I was on the verge of cancelling after 12 years with Virgin following 2 failed attempts to renegotiate an affordable contract. Then I spoke to David yesterday who was friendly and efficient. He secured the package I wanted at an affordable price. I tried to reply to the feedback texts but it did not work. Please give David my thanks re ac [removed] ðŸ™‚

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Feedback
  • Molly_T's avatar
    Molly_T
    Forum Team
    7 months ago

    Hi Moocow1978 👋 Welcome to the community forum! Thank you for posting. 

    Glad to hear this feedback of your experience with one of our agents offering support - so pleased to hear they were able to help get things sorted for you. 

    We can pass on some feedback internally we will just need to confirm a few account details via PM to do so. 

     You can find the PM in the top right corner of the page in your Inbox. 📩 Thank you for your patience in the meantime!

    Wishing you all the best. 🌞
     

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