I noticed a hard search on my credit score from Virgin on 11th of November. I had not applied for credit. Please can someone contact me about this. I am worried something may of been set up under my name.
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Thank you for your post and welcome to the community.
I'm very sorry to hear about this.
Can you confirm if you have any current home or mobile services with ourselves?
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i have nothing set up with Virgin under my name.
Thank you for that information.
Okay, I will need to ask some for some personal information so we can investigate this further.
To ensure this is secure I will private message you.
Thank you for chatting with me over private message NAT7.
We will get this raised as discussed.
Thank you for your time.