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NAT7
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Suspected fraud

Hi. 

I noticed a hard search on my credit score from Virgin on 11th of November. I had not applied for credit. Please can someone contact me about this. I am worried something may of been set up under my name. 

kind regards

natalie

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Martin_N
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Re: Suspected fraud

Hi NAT7,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about this. 

Can you confirm if you have any current home or mobile services with ourselves?

^Martin

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NAT7
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Re: Suspected fraud

Hi Martin

i have nothing set up with Virgin under my name. 

kind regards 

natalie

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Martin_N
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Re: Suspected fraud

Thank you for that information. 

Okay, I will need to ask some for some personal information so we can investigate this further. 

To ensure this is secure I will private message you. 

^Martin

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Martin_N
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Re: Suspected fraud

Thank you for chatting with me over private message NAT7.

We will get this raised as discussed. 

Thank you for your time. 

^Martin

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