MyVirginmedia account is now marked 'Secondary Account' It is not, it is the main and only account. I have tried changing my password, it changed password on both MyVirginmedia account and the email account. It means I cannot see my bills or manage my account.
Re: Signing in to MyVirginmedia Main Account holder
on 28-10-202015:29
Hi Spk4,
Welcome to forums and thank you for your post 🙂
I am sorry to hear this and I can certainly help you with this I will pop you over a pm and we can look into this, just keep an eye out for the purple envelope
Re: Signing in to MyVirginmedia Main Account holder
on 29-10-202014:24
Hi Spk4,
I am sorry you do not feel comfortable giving your details over a private message on our forums, without clearing security I cannot assist. I would advise you to call our team on 150/0345 454 1111
