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Ps plus free 12 month redemption

Hi I got a Fortnite PS4 bundle with 12months ps plus access.  How do I redeem my 12 month ps plus?? I don’t even know where to look for a code etc?

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Re: Ps plus free 12 month redemption

Hi Richb1888, 

I bet you can't wait to set up your 12 month subscription with your new PS4, so it's disappointing you've not got the code. 

The code should be on a bit of paper with the PS4, can you double check for me? 

If you still can't find it let us know and we'll get this sorted. 

Thanks. 

Emma_C - Forum Team
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Re: Ps plus free 12 month redemption

Hi I’ve just received my PS4 but have no paperwork in the package literally just the PlayStation.

where would I find my subscription code?

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Re: Ps plus free 12 month redemption

I had another look and can’t see any code ?!

 

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Re: Ps plus free 12 month redemption

Hey Becka3053 and Richb1888,

 

Thanks for getting in touch, I would like to take a look into your account with us to see if I can get the information that you need.

 

I will drop you both a private message to clear account security then we can look into this further for you.

 

Regards

Steven_L

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Re: Ps plus free 12 month redemption

Hi,

I also can not find my ps plus activation code.

please could you help me

 

Thank you

Ben

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Re: Ps plus free 12 month redemption

Hi bclayton1979

Have you checked your spam and junk folders 

The email will be from a 3rd party company 

This is sent out with in 28 days of the new account being activated 

Gareth_L 

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Re: Ps plus free 12 month redemption

I also have the same issue. No paper in the box and no emails. Being transferred to every department on the phone. Not a good experience so far 

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Re: Ps plus free 12 month redemption

Hi Dgahan, 

I'm sorry you're not getting the answers that you need about this, I'll send you a PM now so that we can chat about how to sort this out 🙂

Speak soon. 

Megan_L

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Re: Ps plus free 12 month redemption

Did you ever resolve this - I have the exact same issue, any advice would be appreciated 

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