I signed up for Netflix via my V 6 box about a month ago. Used it for two weeks and then got a message saying it had been cancelled as Virgin had said it couldn’t be billed via my account.
I spoke to Virgin two weeks ago and they said it would be added to my package. It wasn’t listed on my next bill and so phoned them again today. I have now received an activation email but it doesn’t take me to the Netflix page when I click on the link. If I try and choose the service I want on my V6 box, I just get a message saying these offers are not available. All I want is Netflix! What do I do next please?
Hi, I’ve just had an email from Netflix saying my account has been cancelled as they can’t bill me through my Virgin Media account. Can you reopen this please as am at a loss as to why this it is so difficult to get this added to my account??