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Price Increase

Andrew101
Joining in

on ‎16-02-2023 12:09

Can someone confirm that the significant price increase for our services will not be applied until the end of our existing contract 

 

thank you.

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3 REPLIES 3

unisoft
Well-informed

on ‎16-02-2023 13:53

@Andrew101 wrote:

Can someone confirm that the significant price increase for our services will not be applied until the end of our existing contract 

 

thank you.

unless your letter or email says so, then no, it will be during your contract.

Andrew101
Joining in
In response to unisoft

on ‎16-02-2023 16:45

Thank you. You were right

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unisoft
Well-informed
In response to Andrew101

‎17-02-2023 08:28 - edited ‎17-02-2023 08:29

@Andrew101 wrote:

Thank you. You were right

You do have 30 days to exit penalty free if affected by price increase due to OfCom rules, even if just entered into a contract or renegotiated package. Next year you won't as VM changing contracts it's been said to take account of RPI + 3.9%. You must give notice within 30 days of the letter or email sent, whichever is first.

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