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Power of attorney

Joining in

Is it possible to register the power using the Office of Public Guardian activation code which is used by so many companies to make this process easier. And why is this information not on your website which would negate the need to ‘ask the forum’ 


Forum Team
Forum Team

Hi Pammie11,

Thanks for posting 🙂

You would need to use the below in order to send this to us-

Our email address is please make sure that the document is attached as a PDF file. We will also require your full name, the account number you’re taking over, account details and a covering note.
Our postal* address is:
Virgin Media Concord House

Executive Team

Concord Business Park

Threapwood Road



M22 0EY


Very Insightful Person
Very Insightful Person

Hi @Pammie11 

The full details are on the following page (including the email address which the community forum has blocked from being shown in this thread) 

Scroll down to the section titled "Extra Support & Services" and sub-section "Power of Attorney and other Court Appointed Third Party Account Management"

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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