Hi, I recently received the PS4 (with Fortnite content) that was recently offered as a reward on certain packages. I was also supposed to receive a 12 month Playstation Plus pass, but there was nothing in the package - the only code provided was for the Fortnite stuff. Can you please let me know how I redeem the PS Plus offer? Thanks.
Hi John_GS. I checked the PS store as suggested and the games are not showing as free. The transaction history shows that the code was only for the Fortnite Neo Versa content, with no mention of PS Plus. I also checked the Subscriptions Management area on the playstation account page and it says "You currently don't have any subscriptions. When you do, they'll show up here."