I've been severely overcharged for a bill. I am supposed to be paying £99 a month but have received a bill of £207.23. I cannot continuously make this payment and it is not what was agreed too. How does this get sorted?
It says usage charges is what is being taken out on top of the bill. But I never got that for my first month on the new plan and I haven't over used anything or done anything differently to warrant these charges.