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Outside media box

Hi, I’m missing the cover for the outside box & all the wires are exposed & it doesn’t look nice. How and where can I get a replacement?? I did call & spoke to a very helpful lady that told me you don’t send replacements?? Please could you point me in the right direction 

many thanks 

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Re: Outside media box

Hi sslly, 

 

Welcome to the community and thank you for getting in touch. 

 

We aren't able to send replacements to fit yourself but I have arranged an engineer to swing by and fix this for you. 

I will pop you over a private message to confirm the date but please don't worry as you wont need to be home at the time of the visit. 

 

Thank you 

 

 

 

 

Nat
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Re: Outside media box

Hi Nat, 

We're missing the box that covers the wires outside too. Is it possible to arrange for someone to sort it out?

Thanks.

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