New Contract

[Mw5000]

Good afternoon, just spent nearly 2 hours being passed around on live chat and WhatsApp.

I recently signed up to a new contract and a new monthly price, after numerous chats no one seems able to tell me when this new contract starts.

Surely this shouldnt be this difficult.

[Mw5000]

Good morning, anyonone available to private message or help me here ?

I am quite tempted to display my awful WhatsApp experience which is crazy to say the least, I have spent 2 days now trying to resolve a simple situtation.

Who ever came up with the idea of substituting a normal "chat service" for a WhatsApp service needs to revise the situation.

i still cant work out fully if its a bot service or an Indian call center, anyhow some sane help is required please, I dont really want to spend ages typing a crazy course of events.