on 23-03-2022 07:26
Hi
I read that Netflix is now included in the top level TV packages. I have just checked (Oomph customer) and it says its active on my account, but how do I access it ? I tried logging into it using my VM username and password and it says it cannot find my email address ? Thanks
Answered! Go to Answer
on 26-06-2022 07:57
Agreed I have been waiting since April so your very lucky 7 weeks !
on 29-06-2022 08:48
So this morning I didn’t get 1 but 3 emails for Netflix and it’s all set up 🙂
Maybe the fix is now in place guys
on 29-06-2022 09:47
Lucky you, still waiting 😞
on 29-06-2022 11:53
Hello jacor,
Sorry you are still waiting for this.
I can see my colleagues has looked into this for you.
I will give him a nudge for an update.
Gareth_L
on 29-06-2022 12:15
Also still waiting...
29-06-2022 12:27 - edited 29-06-2022 13:22
I'm Spartacus, hopefully get that email soon..
🙂
NEAL
on 29-06-2022 14:37
I'm Brian and so is my wife......
I mean, I'm also still waiting, since 20th April.
on 29-06-2022 17:18
Hey superb33s, thank you for reaching back out and I am sorry to see you are still waiting.
Please can you try these steps for me and let me know what happens.
Matt - Forum Team
New around here?
on 29-06-2022 22:13
^^^^^
That links takes you through to a page to add Netflix at additional charges which would then need refunding by Virgin Media as its a total c### up by VM.
It's quote clear that those new Ultimate Volt customers should recieve an email with details and a code of how to access Netflix, (i.e. not having to buy it as an extra and get refunded).
on 29-06-2022 22:20
As per the Virgin Media statement above we should all be getting an email with details of how to activate Netflix Standard, but many of us are'nt (me included - five weeks since installation and still waiting with no Neflix).