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Login issues

I'm having issues logging into the virgin media account on a browser. The app seems fine and allows me to log into it but the Web login states my username and/or password is incorrect but it's not. I need to login via the browser to change the virus and parental settings as you can't do this from the app. Anyone else having problems? 

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Re: Login issues

Hi Rusty1978,

 

Welcome to the community forum and thank you for your post. We are sorry to hear you have been experiencing this issue, have there been any changes since your post at all? If not, we would like to discus things further via a PM. Please keep us posted.

 

Many thanks,

 

Louis

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Re: Login issues

Thanks, seems to be OK now. Cheers 

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Re: Login issues

Hi Rusty,

 

Thank you for your prompt response and have a lovely day.

 

Many thanks,

 

Louis

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