on 13-02-2023 15:43
I am not sure where to ask for this. I just ordered a broadband deal from virgin media but I had a typo in my mobile number. Since I am fairly sure the engineer who will come to install the device would have to call me, I would like to change to the correct number asap. I couldnt find a link to change that. Could someone help?
Answered! Go to Answer
on 14-02-2023 11:22
Thanks for chatting with me via PM @roger22109 I'm glad I have been able to have your details updated for you.
As you have recently joined us you can use your My VM account here to view your contract details, update your information and view your bills.
If you need anything further, we are always happy to help as best as we can. If you do need to speak to the team urgently however, all contact details for the team can be found here.
Regards
Nathan
The do's and don'ts. Keep the community welcoming for all. Follow the house rules
on 13-02-2023 17:58
Hi there @roger22109, welcome to the forum and welcome to Virgin 😊 Glad to have you on board.
Thanks for contacting us, this is something that we can certainly assist you with amending. So this can be done, I'll pop you a PM to confirm your details.
Regards
Nathan
The do's and don'ts. Keep the community welcoming for all. Follow the house rules
on 14-02-2023 11:22
Thanks for chatting with me via PM @roger22109 I'm glad I have been able to have your details updated for you.
As you have recently joined us you can use your My VM account here to view your contract details, update your information and view your bills.
If you need anything further, we are always happy to help as best as we can. If you do need to speak to the team urgently however, all contact details for the team can be found here.
Regards
Nathan
The do's and don'ts. Keep the community welcoming for all. Follow the house rules