Virgin Media Community

[Carpediem82]

Hi guys, I need some help as I'm loosing my mind. 

I want to contact virgin regarding my package with thr possibility of leaving VM, however... They never ever answer the phone. 

I have been waiting for someone to answer the phone for over an hour. I'm bored of the same music on repeat. 

I just want to leave... Why is this not simple 

Can anyone help. I have tried many times at various time of day but still no answer 

[apcyberax]

you can leave by giving notice by post

[Mbenbow]

I feel your pain. I wrote on 30th Dec and 30th Jan a new company has already taken over my service but virgin are still billing me and haven't responded at all. So.......