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Davidwestoe76
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I want my credit file amended

I’ve left virgin media in 2017 or 2018,you said that I owed you money,in December 2020 I received a cheque with the amount YOU actually owed me,it’s showing on my credit file that I have missed 30 monthly payments and am in arrears,I’m self employed and it’s affecting my credit rating,I have no other debts or arrears on my file,except this,I want it corrected IMMEDIATELY,I’m disgusted this has happened and not a happy EX customer 

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japitts
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Re: I want my credit file amended

You can contact the credit file teams at....

Consumer Underwriting, Virgin Media, Eagle Court 3, Coventry Road, Sheldon, Birmingham, B26 3RZ

Email: creditfileamendments@virginmedia.co.uk

I believe they aim at a 28day turnaround, once they have all relevant details.

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