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dog-man
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On our wavelength
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Message 11 of 11
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Re: How do I know that Virgin are carrying out my written instruction to cancel my account?

I don't have any real concerns about cancelling my contract yet, as it hasn't been long since Virgin received my letter.

However, due to the many horror stories about people trying to cancel, I just wanted to know the procedure and know how Virgin would acknowledge my instruction, so that I could be able to be reassured that it was in process.

I will read and respond to your PM as soon as I can. Work calls.

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