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How can I downgrade my tv package

Can anyone tell me how I can downgrade my TV package? I have spent ages going round in circles with this, on-line and on the phone? The website seems to offer upgrades only. Help!

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Re: How can I downgrade my tv package

Hey nikbro,

 

To downgrade your package, please send a message to our team on 0753 305 1809 or via our messaging service on this link https://www.virginmedia.com/shop/contactus/make-a-complaint and clicking the link titled ‘message us your issue', which will take you into a live chat with the team, who can look into this further for you.

 

Regards

Steven_L

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