on 02-02-2023 19:31
How can I change my memorable name as I can’t remember it when I call help line
on 02-02-2023 20:23
Do you mean the memorable word?
VM have recently updated My Virgin Media and you should be able to update it by logging in there.
When logged in click on Account Settings > Account Details > scroll down to Telephone Security Details (memorable word) > and then click on Edit