I have been a VM customer since they took over NTL yes that long long story short I cancelled my contract in 2019 they have now trashed my credit rating with a default money I don’t owe virgin media if you are reading this I will see you in court and you will be footing the bill 💸
Sorry to hear of the problems experienced since cancelling your contract with us, we appreciate the frustration this can cause and the time you have taken to raise this via the forums. Welcome to the community.
From looking at your account I can see you have spoken to a member of the team today where this was discussed. We trust everything was covered curing the call and resolved.
If not, let us know and we'll be happy to look into this further for you.