Virgin Media Community

[webbc]

I have been on the Volt package now for a couple of months and need to know how to access free Netflix. Using the Netflix app just asks me to start a plan can’t see a way of signing in with my Virgin account.

[jb66]

Is free Netflix part if your contract when you signed up months ago?

[webbc · Accepted solution]

Is it not free with the Virgin Bolt package?

[Ernie_C]

It wasn’t free when you purchased the bundle. To get it now, I believe you need to re-contract for another 18 month minimum contract term.

[webbc]

I’m already on an 18 month contract from January so if that’s the situation I think I’ll give it a miss.

[Tom_W1]

Hi @webbc, thanks for your post here in the community.

As @Ernie_C has mentioned, if the Netflix bundle wasn't incorporated or available at the point you took out the contract within your package, then yes you would need to take out a new 18 month contract for the relevant package where it's included.

I appreciate you may have already made your decision based on this information, but I hope this helps and please let me know if you need any more advice.

Many thanks