on 10-08-2022 16:41
When I signed up I was promised a free LG 43" TV.
I haven't had any correspondence about this or when it will arrive. What do I need to do to claim this?
I got the £85 bundle and ordered direct with Virgin Media.
on 28-09-2022 15:13
Hello @Tom_W
Yes, I would like for you to look into this.
Please can you send me a private message.
on 28-09-2022 17:27
Hi @Alamont90,
Thank you for coming back to us about this issue and I'm sorry that this problem is still ongoing. I'll be more than happy to assist you with this and look into this.
I will send you a Private Message to confirm a few details. Please keep an eye out for a purple envelope at the top right corner of your Forum page. I will be in touch soon.
Thank you.
on 20-10-2022 13:34
Hi @Alamont90,
Thank you for coming back to me via Private Message. I'm glad to hear that you've been able to speak to our team and find a resolution you're happy with.
If you need any further help or assistance, please let us know. We're here to help.
Thank you! 🙂