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Final Bill not received

My leaving date for Virginmedia was the 2nd September but I've received no final bill. When I login to my vrginmedia it states bills are unavailable. I believe virgin owe me as my bill is in credit. Does anyone know where I can get hold of my final bill please?

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Re: Final Bill not received

Hi Afarman,

 

Thank you very much for your post. We would certainly like to have a further look into this for you, this will require a private message so we can access the account from ourside then we can continue from there. I will follow up right away.

 

Many thanks,

 

Louis

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