Virgin Media Community

[SimonWithe]

For the third time in a month I have tried to add an extra bundle to my package while it is on offer but it just does not happen and trying to get through to to someone in the right area is easier said than done.

[Zoie_P]

Hi Simon, 

thank you for your post 🙂
I am sorry to hear this. We cannot do package changes form here. I would advise you call our team on 150/0345 454 1111 and they can assist further 

Zoie

[SimonWithe]

Finally got it sorted thanks to a lovely lady called Claire who called me yesterday. My faith in VM is restored. 

[Zoie_P]

Glad to hear this SimonWithe,

Zoie