Menu
Reply
RobM2
  • 2
  • 0
  • 0
Joining in
202 Views
Message 1 of 3
Flag for a moderator

Error code Def01

Hi, I have just had virgin media installed and trying to set up an account and it keeps coming up with DEF01 error code.

Any help please Virgin?

Thanks

0 Kudos
Reply
Alex_RM
  • 6.69K
  • 346
  • 504
Forum Team
Forum Team
185 Views
Message 2 of 3
Flag for a moderator

Re: Error code Def01

Hi RobM2,

 

Thanks for posting and welcome to our community 🙂

 

Sorry to see you're having some issues setting up your online account.

 

Can you confirm if you've tried clearing the cache and cookies? 

 

Do you have another email address you could try?

 

Alex_Rm

0 Kudos
Reply
JethroPooly
  • 5
  • 0
  • 0
Tuning in
181 Views
Message 3 of 3
Flag for a moderator

Re: Error code Def01

welcome to the club been like this for months mine stopped working in Feb . .  new account last month and still waiting  😞

0 Kudos
Reply