Menu
Reply
Highlighted
  • 6
  • 0
  • 0
Tuning in
325 Views
Message 1 of 4
Flag for a moderator

Didnt get a email shortly after an order

Hey I didnt get an email shortly after I ordered virgin media wifi and TV. This was to show my contract. Any help 

0 Kudos
Reply
Highlighted
  • 2.18K
  • 89
  • 136
Forum Team
Forum Team
309 Views
Message 2 of 4
Flag for a moderator

Re: Didnt get a email shortly after an order

Hi Adammufc, thanks for the message. We are sorry that you have not received the email. Can you confirm when the order was taken? ^Chris

Highlighted
  • 6
  • 0
  • 0
Tuning in
300 Views
Message 3 of 4
Flag for a moderator

Re: Didnt get a email shortly after an order

Hey it was on 23rd March at 12:24 PM 🙂 

0 Kudos
Reply
Highlighted
  • 6.08K
  • 310
  • 539
Forum Team
Forum Team
263 Views
Message 4 of 4
Flag for a moderator

Re: Didnt get a email shortly after an order

Thanks for coming back to us.

 

No worries, let me check this for you via PM so we can discuss this account freely.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"