The cable box (brown box on the wall of my property) has been damaged for some time now. When I had virgin media installed, they decided to use this pre existing box which was worse for wear already.
Since then, there has been a few storms and bad winds which had caused the box to come off the wall multiple times. I’ve had to stick it down with strong tape, but it still comes off.
I tried to ring up, but there’s no luck on the phones with explaining my issue from the options provided. Can someone from VM please reply and get me a technician?
Thanks for raising the damaged Omni Box with us via the forums, we appreciate you taking the time to raise this and we're happy to help.
I will send you a Private Message to get some more details from you, keep an eye out when signed into the forum for the message via the envelope at the top right 🙂