I've been trying to get in touch with customer services all day but so far none of the numbers work. They keep cutting me off before calling out. The national number, 789, and 150 seem to be offline.
Does anyone know how I can contact them?
The reason being I got a letter thus morning of another price increase. The cost of my 100mb broadband us going up to over £45 per month. That's simply outrageous! Especially during a pandemic. I have a friend who like me has been a customer for 15 years and for the same service he pays £20 less than I do so how is mine increasing to that ridiculous amount?
I will be telling them to bring that cost down or I'm going to BT after all these years of being a loyal customer. BT can offer me 300mb for less than I'm being charged by Virgin for 100mb. I'm not standing for it anymore.
Anyway, rant over, anyone have details on how I can contact them? Thank you in advance.