Hi
Have you tried the Text service below
Thanks
Craig
If I've helped in any way, please give me Kudos and mark my response as a helpful answer!
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I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such
Why not try our Text Messaging Service?
It’s a great way to get help with your Virgin Media services - and it's free!
Just send your query to 07533 051 809 and we’ll text you back.
Here to help! I'm a technician helping out whilst working from home. Find out more