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Contract Expires soon

My contract is expiring soon and as usual i can find nothing on the website that is relevant to what i need.  Can someone contact me please regarding how i negotiate with virgin about this contract renewal

With thanks

Phil Barnes

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Re: Contract Expires soon

You do it on the phone - they are still manning the line in the UK where these things can be negotiated.

Call in -- 08.00 sharp is the best time although people are still reporting getting through ok at other times. Go to “Retentions” on 150 or 0345 454 1111 - options 1-1-4-4- "Thinking of leaving" when you should get through to the people who can help you.

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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