Virgin Media Community

[JTS2202]

Can someone tell me how to get in touch with anyone at Virgin please?  Ironically I want to upgrade my package, but My Virgin Media doesn't connect, the phone lines don't currently work and there is no current link to web chat.  I might well be changing my mind fairly soon!

[Alex_RM]

Hi JTS2202,

Thanks for posting and welcome to our community 🙂

I'm sorry for the late reply,

The lines are a little busier than usual, however agents are still working.

you can also reach us via text on +44753 305 1809.

Alex_Rm