I’ve changed my broadband, tv and landline package to a cheaper offered deal. Got an email with the pre contract info confirming the change to the lower monthly price. Next day I get another email with the contract summary where I’m back to my original monthly payment. Can’t get through on any VM contact channels.
Thanks for speaking with us today @Cloud128 on the VM forums! 😇
I'm glad I have been able to assist and get this package issue sorted out for you.
Let us know if you need anything else and we'll be here ready to assist.
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