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Change of name on account

How do I change the name of the account holder as they have now left the property 

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Re: Change of name on account

they have to do it

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Re: Change of name on account

Do they need to call virgin? I’m not sure where they now are so that may be difficult 

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Re: Change of name on account

Will we need to totally new account Or can the name just be changed

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Re: Change of name on account

I have the same issue with no access to the previous main account holder

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Re: Change of name on account

then you need to contact VM and start the moved away process to get it cancelled so you can get a new account of your own

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Re: Change of name on account

they can transfer the account if you have been in the premises for long enough. theres a form that needs to be filled in, pretty sure they'll need to phone

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