Nadean
2 years agoTuning in
Cant register for virgin media account
I cant seem to register for the virgin media online account , im just a new customer and waiting for my broadband box to be deliverd , but cant register for the online account
If you've had an account with us before for example in the past and you are wanting to use it we would need to do a move and transfer but again the service at the new address would need to be active. Cheers
I didnt have an account before im a brand new customer, my sister had an vm account but she didnt have a email so my email address was used for her and now i cant resgiter for my own account
Im a brand new customer ive never had virgin media before
This could be an issue.
Anyways as mentioned tomorrow when the kits comes and its active set it up try again if you not able to to set it up it will be because of the email but right now until you are active it won't work either way. Cheers