on 07-12-2022 19:23
Having changed to a new package in October which includes Netflix I cannot get VM to send me the activation code. I have spoken to numerous people and all they do is issue a ticket to some other dept.
They insist the Netflix account is active and that a link will be issued via the app or online account. Nothing appears!
I have also tried speaking to Netflix and that has not resolved the issue either.
Basically this is breach of contract and would appreciate if anyone knows how to escalate to a senior person.
on 15-12-2022 19:11
Hello, yes I have a seperate Netflix account billed to me directly.
on 16-12-2022 09:59