Having changed to a new package in October which includes Netflix I cannot get VM to send me the activation code. I have spoken to numerous people and all they do is issue a ticket to some other dept.
They insist the Netflix account is active and that a link will be issued via the app or online account. Nothing appears!
I have also tried speaking to Netflix and that has not resolved the issue either.
Basically this is breach of contract and would appreciate if anyone knows how to escalate to a senior person.
Thanks.
