Can’t sign into my virgin account

[DeoonTayloor]

Hasn’t let me sign for two days when i need to access the app!!! Get it sorted or i will go elsewhere!!

[Ayisha_B]

Hi @DeoonTayloor,

Welcome to our Community Forums and thanks for posting.

I am sorry to hear you are having some issues signing into your My Virgin Media. 

Do you get any specific error message?

Are you having the same problem via the web browser and app?

[DeoonTayloor]

It just says that there is technical problems. I have had this every time i’ve tried to log in.

[Ayisha_B]

I see. 

I will pop you a PM now so I can take some details and look into this for you.