Hello,
I just moved over to virgin media literally yesterday with pretty much no friction which was a first, however when trying to create an account to manage some of the broadband settings, I cannot create a password regardless of what I enter as I am always given the message "You can't use that password, please try another". I've used passwords with and without symbols and numbers just to check but to no avail.
I've read on some of the forums that similar issues exist, but most of the ones I've seen end without any sure fire way of fixing due to private messages or just suddenly stop.
Additionally, upon trying to use another browser to create an account, I cannot even get past the first stage and I'm greeted with error "DEF01".
Help would be appreciated,
Lucas