Can’t access billings

[LouBer]

I seem to have a secondary account when there shouldn’t be one and now can’t access my billings. Please help?  

[Kath_F]

Hi LouBear, 

Thanks for your post and apologies to hear you're having an issue with accessing your billing. 

If you are using a secondary account details then you would need to revert to using primary details instead. 

We can certainly check this out for you but in order to do that I will need to confirm some information with you. 

I have sent you a private message regarding this. Just click on the little plum envelope at the top right-hand side of the page to access your inbox.

Thanks, 

[Kath_F]

Hi LouBer, 

Thanks for sticking with me via private message. 

I'm glad I've been able to get things sorted and put your mind at ease. 

If you have any further issues, you know where I am 🙂 

Thanks,