Broadband contract

[Walian]

I would like a complete conract copy that I am legally obliged to.For my commitment to broadband.Even though I am out of contract.I am registered with my virgin media.

[japitts]

This depends what exactly you're looking for

You should be able to download a copy of your package agreement from within your myVM online account, while the T&Cs for provision of services are available at https://www.virginmedia.com/legal/fibre-optic-services-terms-conditions 

The "out of contract" reference that most people commonly use, just means you are out of a minimum contractual term but are still subject to 30days notice to cancel any services.

[Walian]

Cancel 

[Zoie_P]

Hi @Walian.

Thank you for your post and welcome to our forums 👋

Can you please expand on this, and give us some more info on what is going on?

Zoie

[Walian]

Please give me link to online chat?

[Matthew_ML]

Hey Walian, thank you for reaching out and letting us know this.

Sorry to see you are wanting to leave us. If you wish to give your 30 days’ notice you can do it  by just sending a text with a description of the cancellation to 07533 051809 this will go into a queue, or you can send a letter to Virgin Media, Sunderland, SR43 4AA. 

You can also chat to us via our live chat function on the website. Thanks 

[Keenzo]

Dial 150 from your home phone line, options 1,1,1,4,4 for thinking of leaving.

call between 8-9 am and you should get straight through to the uk call center and they should help

Good Luck