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Black Friday offer

S-warby89
Joining in

Hi, apologies if this isn't the right part of the forum to post however I'm looking for clarification on a deal I've signed up for.

I opted up upgrade to the 1gb internet offer with the hub5 router. I started my new contract around July/August this year with TV broadband and phone, will the 1gb deal be for an additional 18months from date of sign up or for the remainder of my contract or will this reset my deal and the full package starts again for 18months? 

1 ACCEPTED SOLUTION

Accepted Solutions

Lee_R
Forum Team
Forum Team

Hi @S-warby89 thanks for posting and welcome back to our community.

To offer you clarification on your contract status, I would need to see your account.  I am therefore going to send you a private message, to confirm some details. Please keep an eye on your inbox in the top right of your screen.

Regards

Lee_R

See where this Helpful Answer was posted

1 REPLY 1

Lee_R
Forum Team
Forum Team

Hi @S-warby89 thanks for posting and welcome back to our community.

To offer you clarification on your contract status, I would need to see your account.  I am therefore going to send you a private message, to confirm some details. Please keep an eye on your inbox in the top right of your screen.

Regards

Lee_R