on 26-01-2023 21:33
Hi
Is there anyone from the Virgin Media Team who can help me with my billing issue
Many thanks
Answered! Go to Answer
on 27-01-2023 12:13
Hi @grahamsmith2504 thanks for your reply, sorry to hear this.
No problem, please allow me to send you a PM so I can look into things further for you.
Kindly expect the PM from me to arrive shortly, and respond directly when you can!
Many thanks
on 27-01-2023 08:57
Hi @grahamsmith2504, thanks for your post although I'm sorry you have issues with your bill.
Of course - we'd like to help!
Are you kindly able to provide a bit more info as to what is happening and we can take things further?
Many thanks
on 27-01-2023 10:10
Hi Tom
Despite assurances from Agents on the WhatsApp Chat Line that my account is fully paid up. My account is still showing hat i owe £62.54.
As a Disabled Pensioner, i just want confirmation from someone in the VM Team to confirm that i do not owe £62.54
Any help you are able to give me would be very much appreciated
on 27-01-2023 12:13
Hi @grahamsmith2504 thanks for your reply, sorry to hear this.
No problem, please allow me to send you a PM so I can look into things further for you.
Kindly expect the PM from me to arrive shortly, and respond directly when you can!
Many thanks