Virgin Media Community

[MarkC59]

I would like to know if virgin media, are offering a reduction in the monthly bills, or a payment holiday, in these very difficult times, I have tried to contact them, on numerous occasions, but I just can not get thru, I have heard that other providers are helping there customers?

[DJ_Shadow1966]

Hello

With regards to account issues I am afraid they cannot be dealt with in the forum.

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.

Regards Mike

[MarkC59]

Many thanks, Mark